Services

We not only consider ourselves manufacturers, but service and solution providers. We combine our products with new web-based technologies to provide you with the best and most up-to-date services available.

Engineering

At Russells, we are able to custom engineer all our products so you get exactly what you need. If you need something that’s completely new-concept, an integrated solution, or a custom chamber to fit a very specific space and function, we can do it for you.

Preventive Maintenance

Preventive maintenance is performed by one of our factory-trained field service engineers, who will inspect all your equipment and make minor adjustments where possible. Upon completion, we will provide a detailed recommendation of any additional repairs.

Service

Our goal is to not just to sell you high-quality products, but to also provide you with the services you need to keep your equipment running as smoothly as possible. Our award-winning service is performed by highly qualified technicians, utilizing web-based technologies.

Parts and Refurbishment

We’ll never sell you on a new product you don’t need. Russells Tech’s chambers last a long time, and if you have an older chamber, we can provide spare/replacement parts for you, or we can refurbish your chamber to keep it working its best.

Repair

At Russells, we provide our customers with full parts lists, including manufacturer part numbers, which enables them to source replacement parts either from Russells or independently. We have a dedicated service team and a robust network of independent service technicians so you never have to wait to get your equipment back up and running.

Training

If you’re new to using test chambers or any of our other products, or you need to train your team on a highly customized product, we have a team that can come to your location to provide training.

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Russells Technical Products is a global supplier of climatic test chambers with a comprehensive product line that includes pre-engineered and custom temperature/humidity chambers, thermal shock, walk-in, altitude, and AGREE chambers, environmental rooms, portable conditioning units and industrial cryogenic freezers.

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